On the payment page, you can enter the discount code in the discount code box and click on the apply button. Please note we can only honor one discount code per order. If a second discount code is applied, the other discount will not be applied. In addition, some discounts are displayed automatically, so you don't need to enter the discount code yourself.

Please note that we cannot issue a refund to a method of payment that is different from the one used to place the order. Upon receiving your returned item at our warehouse, it will take up to 7 business days for the returns team to process and send you a return confirmation email.
(1) Paypal
Once a refund has been made back to your PayPal account, you will receive a notification from PayPal. It may take around 5-10 business days for you to see the fund in your bank account!
(2) Credit card
From the day the return is processed by the returns team, depending on your bank, it will take around 5-10 business days for the fund to reappear on your end. Should you have canceled your credit card or reissued a new one, the amount will be transferred by the bank.

(1) Import taxes and duties are included in the price of products in the UK, Germany, and Australia.
(2) In the USA and Canada, duties are included in the price of the products and taxes need to be paid by yourself depending on the state or province of the shipping address.
(3) In addition, other countries or regions may have their own taxation policies. Duties, import taxes, or other taxes will be the responsibility of the customer.

We support credit cards and PayPal for payment. Payment occurs when you make your order, which will ensure that you successfully order the item and access the delivery service.
(1) Paypal
Simply click the PayPal option during checkout where you will be asked to log into your PayPal account. Once the order is completed, you will be redirected to the Chow Tai Seng site.
(2) Credit card
If you have a Chow Tai Seng account, your default billing information will appear at checkout. Otherwise, you can manually enter the payment details at the time you place the order. Kindly note that depending on the restrictions on your card, the transaction may be declined by the bank.
(3) Cash On Delivery (COD)
Currently only supports some countries or region in Asia (Singapore, Malaysia, Thailand, Indonesia, Taiwan).
*Delivery time and successful rate may not be stable, please be patient.